Have Questions?

Are my renditions for Christians only?

The process of creating and making these beautiful renditions and making them available for purchase is a ministry for me. This does not mean non-believer can not enjoy the beauty represented in my pieces. In fact, my biggest desire is for non-believers to be open-minded and allow themselves the opportunity to reflect upon and enjoy one or more of my pieces, in there private space daily.   

How long until I receive my art?

Production time for Trulife prints take 4-6 weeks to complete. You will receive an email and tracking number on the day your piece ships. 

Shipping & Receiving:

All pieces are professionally package to minimize the potential for damage during shipping. As well, all pieces are insured for protection on that rare occasion a mishap does occur. 

Damaged During Shipping:

I require inspection of the packaging for damage upon delivery. If  there is severe damage to the packaging, which causes you to believe the art piece is damaged, REFUSE SHIPMENT and take photos if possible.

If you discover damage to your art piece after acceptance, I asked to be notified via email within 48 hours of delivery. Email me at: “barewalls@whotoldyou.net.”  Please photograph the damage packaging and the damage on the art piece.

Upon receipt of the required notifications, I will place an order for a replacement art piece. 

Refunds:

On the rare occasion that you are not happy with your purchase. Refund request can be made via email at: “barewalls@whotoldyou.net” within 48 hours of delivery and acceptance.

 Because each piece is custom made to order, I will charge a 25% restocking fee which includes the cost for UPS or another carrier service to repackage and return the art piece to me for your refund. 

Once your return is received and inspected, you will receive an email to notify you that I’ve received your returned art piece and whether the refund has been approved or rejected. ALL returned art pieces MUST be accompanied by the original Certificate of Authenticity and affixed numbered seal. 

If you are approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.